Refund Policy

Introduction

Eligibility for Refunds

1. If the product is returned in its original condition, unopened, and comes with all original packaging and accessories within 15 days of purchase, it is eligible for a refund.
2. Services may be eligible for a refund if they have not been fully delivered or if there is a demonstrable failure to meet the agreed-upon service standards.

Refund Process

1. To request a refund, please email us at dm@hanj.uu.me with your order number, the reason for the refund, and any relevant details.
2. Our customer service team will review your request and respond within [2] business days.
3. If your refund is approved, the funds will be returned to the original payment method within [2] days.

Return Shipping

For products returned from within China, please send them to the following address: 4th Floor, Building 8, Fuda East Park, Henghe Town, Cixi City, Ningbo City, Zhejiang Province. Contact Person: Yu Sheng. Phone Number: 13979317927. Postal Code: 315300.

Exceptions

1. Certain products or services may be non-refundable, which will be clearly indicated at the time of purchase.
2. Damaged or used products beyond the normal wear and tear may not be eligible for a refund.